Privacy Policy for Atlantic Auto World
At Atlantic Auto World, located at 2010 W Washington St, Orlando, FL 32805, USA, we are committed to protecting the privacy of our customers and visitors to autoworldatlantic.com. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our site, interact with our services, or purchase a vehicle or obtain repair services from us.
1. Information We Collect
We may collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on our site, or otherwise when you contact us. The information we collect depends on the context of your interactions with us and our services, the choices you make, and the products and features you use.
- Personal Identifiable Information (PII): This may include your name, address, email address, phone number, and driver's license details when you inquire about or purchase a vehicle, apply for financing, or arrange for automotive repair services.
- Vehicle Information: Details about vehicles you are interested in, including make, model, year, and VIN (Vehicle Identification Number), especially when requesting vehicle history reports or scheduling service.
- Payment Information: If you make a purchase or payment, we collect necessary payment information, such as credit card numbers and security codes, which is typically processed by secure third-party payment processors. We do not store full payment card details on our servers.
- Transactional Data: Information related to your purchases, service history, and interactions with our sales and service departments.
- Usage Data and Cookies: Information collected automatically when you visit our site, such as your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of visits. This is collected through cookies and similar tracking technologies to improve our site's functionality and user experience.
2. How We Use Your Information
We use the information we collect for various business purposes, including:
- To provide and manage your vehicle purchases and automotive repair services.
- To process transactions and send you related information, including purchase confirmations and invoices.
- To respond to your inquiries, offer customer support, and communicate with you about your vehicle or service appointments.
- To send you marketing and promotional communications about our products, services, and special offers that may be of interest to you, in accordance with your communication preferences.
- To personalize your experience on our site and to deliver content and product/service offerings relevant to your interests.
- To monitor and analyze trends, usage, and activities in connection with our site and services to improve their functionality and user-friendliness.
- To detect, prevent, and address technical issues, fraud, or security incidents.
- To comply with legal obligations and enforce our terms and conditions.
3. Disclosure of Your Information
We may share your information in the following situations:
- With Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf (e.g., payment processing, data analysis, email delivery, hosting services, customer service, marketing assistance, and vehicle history report providers like CARFAX).
- For Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- For Legal Reasons: We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
- To Protect Rights and Safety: We may disclose information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or illegal activities.
4. Data Security
We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our site is at your own risk. You should only access the services within a secure environment.
5. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- The right to access and obtain a copy of your personal data.
- The right to request correction or amendment of inaccurate or incomplete data.
- The right to request erasure of your personal data, under certain conditions.
- The right to object to the processing of your personal data, under certain conditions.
- The right to withdraw consent at any time where we rely on your consent to process your personal information.
To exercise any of these rights, please contact us using the contact details provided below. We will respond to your request in accordance with applicable data protection laws.
6. Opting Out of Marketing Communications
You can unsubscribe from our marketing email list at any time by clicking on the "unsubscribe" link in the emails that we send or by contacting us using the details provided below. We will then remove you from the marketing lists. However, we may still communicate with you regarding service-related matters, such as vehicle appointments or transaction details.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.
8. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Atlantic Auto World
2010 W Washington St
Orlando, FL 32805
USA
Phone: (407) 843-0300